FIERCEInstructor, Antoinette PerezDecember 11-12, North FL Region Fierce Conversations® teaches you how to ignite productive dialogue that interrogates reality, provokes learning, resolves tough challenges and enriches relationships. This powerful training class teaches how to engineer intelligent, spirited conversations that can provide the basis for increased alignment, collaboration and partnership at all levels throughout an organization and the healthier financial performance that goes with it.Objectives:Build a performance culture that values initiative, agility and risk taking. Begin to focus on results, practice deep-seated accountability and get initiatives executed. Improve customer acquisition and retention. Learn effective talent management. Effectively confront attitudes, performance or behavioral issues.  Location:  Drury Inn & Suites7301 West Sand Lake Road Orlando, FL 32819Special KW Rate $89/night   groupno=2161709Reservations:  Phone 407- 354-1101 (or go to)http://www.druryhotels.com/Reservations.aspx?groupno=2161709For more information, contact Sam Foster : sam@kwnorthflorida.com Registration-FIERCE 499.00