Eric Church teamed up with a local Nashville TV station to expose ticket scalpers…. They found 75% of the floor seats went to professional scalpers, some of them had joined Church’s fan club to get access to pre-sale codes. Church said: "Scalpers tick him off. I've never encountered this in my life, we've never been at this level, and, quite frankly, we were unprepared."
The station found that tickets for the show at Nashville's Bridgestone Arena were purchased by people and companies from 41 states. Out of 14,000 seats, 495 went to California, 353 to Massachusetts and 248 to New York. Additionally, a single scalper in North Carolina acquired at least 175 tickets. In total, it was discovered that 75 percent of the floor seats for the tour stop had gone to professional scalpers. Interestingly enough, Eric's manager found that some of those scalpers have actually been landing tickets legally. One way to do that is by accessing artist's fan clubs and using their presale codes, which is a problem that actually occurred with the country star's group. "We tried to make our tickets very accessible to fans, we kept the ticket prices low," Eric told Billboard.com back in February. "What we didn't count on was all these big ticket brokers would join our fan club, infiltrate our system, take advantage of our system, and buy up all these tickets. Now, at a lot of these buildings that are selling out, there's 500-600 tickets left to sell, and we don't have any of 'em. Ticket brokers are [asking] $200, $300, $400 a ticket. It penalizes the fans; that was gonna be their pit ticket, their front row ticket." That being said, there are also scalpers who are using illegal means to obtain tickets. Ticketmaster even provided Eric's managers with data that shows an unknown source was using an automated bot to buy tickets. This software, which is illegal in Tennessee, circumvents the security protocols of a website such as Ticketmaster, and allows the user to jump ahead of fans.